We recommend to give complete details while submitting tickets for Fast Response.
- Your Order Details:
Provide the PurchaseCode/OrderID as well as the platforms from where you purchase the theme.
- Describe the Issue in Details:
Please describe the issue/bug in details. If possible Provide us screenshots of your issues.
- Your FTP/Admin Details:
Please give us your Store Admin details and the FTP login details so we can check and fix your issue.
FTP Details/cPanel Details
Host Name: _______________________
User Name: _______________________
Password: _______________________
Admin Panel Details
Site Admin URL: _______________________
Email/User: _______________________
Password: _______________________