We recommend to give complete details while submitting tickets for Fast Response.


  • Your Order Details:

          Provide the PurchaseCode/OrderID as well as the platforms from where you purchase the theme.

  • Describe the Issue in Details:

          Please describe the issue/bug in details. If possible Provide us screenshots of your issues.

  • Your FTP/Admin Details:

          Please give us your Store Admin details and the FTP login details so we can check and fix your issue.


FTP Details/cPanel Details    

Host Name:  _______________________

User Name:  _______________________

Password:   _______________________    

 

Admin Panel Details    

Site Admin URL:  _______________________

Email/User: _______________________

Password:  _______________________